Because all pieces are made to order, we’re unable to accept returns at this time.
We encourage you to double-check sizing charts and product details before placing your order.

If your item arrives damaged, defective, or with a major printing error, we’ve got you.
Just email us at support@m4sk3d.shop with your order number and clear photos of the issue.
Approved claims will be refunded or re-shipped — whichever you prefer.

We do not offer exchanges for different sizes, styles, or colors, as each item is crafted individually for you.
However, if there’s an issue with your order — like damage, incorrect print, or a quality concern — reach out within 7 days of delivery and we’ll take care of it.

Orders are made fresh and typically ship out in 2–5 business days.
Delivery estimates:

• US orders: 5–10 business days
• International orders: 7–21 business days

Once your item ships, you’ll receive tracking via email. Delays can occur during holidays or peak seasons — thanks for your patience.